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Why was my Bellagala transaction declined?

This article will help you troubleshoot why your credit card or bank (eCheck) has been declined.

Common Reasons for Credit Card decline:

  • Incorrect card number, expiration date or security code
  • Incorrect billing address
    • Make sure you're entering the same address you have on file with your credit card institution
  • Amount has surpassed your daily spend limit.
    • Call your card to have them temporarily raise your limit for the purchase.
  • You've met your credit limit

     

    Common reasons for Bank / eCheck decline: 

    • Incorrect routing and/or account number
    • Incorrect billing address
      • Make sure you're entering the same address you have on file with your credit card institution
    • Non-US Bank Institution 
    • Insufficient funds in your account
    • Some banks do not allow savings accounts to be used, if this is the case with yours, try using a checking account instead.

     

    If you've tried these and are still experiencing issues, let your Sales Representative know and try contacting your card/bank to see if they're able to assist you.